Questions and answers
If your question isn’t here, send me a message or book a free 15-minute call.
Booking and payment
How do I book?
Online, any time. Choose a treatment, then a day and time. It takes about two minutes. Book now.
Not sure which treatment to choose?
Book a free 15-minute call. I’ll ring you at the time you pick, and we can talk it through. There’s no obligation to book anything after.
How do I pay?
By card when you book. Your confirmation email works as your receipt.
Do you offer bundles?
Yes. Bundles of 5 or 10 sessions cost less per session. You’ll find them all on the prices page.
What if I need to change or cancel?
You can move your appointment to another time up to 4 hours before, or cancel free of charge up to 24 hours before, from your confirmation email. With less notice, the session may be charged. If you’re unwell, let me know as soon as you can. I’m always flexible about illness.
Can I get a refund on a bundle?
Yes, for any sessions you haven’t used. If you ask less than 24 hours before your next booked session, that session is charged.
Can I claim on my health insurance?
Some health insurance policies cover acupuncture. Check with your insurer before you book.
Do I need a referral from my GP?
No. You can book directly.
Your appointment
Where is the clinic?
Private Medical Rooms, 679 Clarkston Road, Glasgow G44 3SE. Look for the Private Medical Rooms sign.
Is there parking?
Yes, on the road outside. It can be busy at school drop-off and pick-up times, so allow a few extra minutes.
Is the clinic accessible?
There’s a small step at the entrance. Most treatment rooms are on the ground floor. If stairs are difficult for you, let me know and I’ll make sure you have a ground-floor room.
How long is an appointment?
One hour. Facial Deluxe takes 2 hours. Your first appointment is the same length as the rest.
What happens at the first appointment?
We start with your history, and an examination if needed. That takes about 15 minutes. Then you have a full treatment, and before you leave we agree a plan for what comes next.
What should I wear?
Loose, comfortable clothing. Try to eat something light beforehand.
About acupuncture
Does it hurt?
The needles are much finer than the ones used for injections. Most people feel a dull ache or nothing at all.
Is it safe?
Yes, for most people. I use sterile, single-use needles. Some people get a small bruise, or feel tired or light-headed for a short time afterwards. Serious problems are rare.
Is there anything I should tell you before I book?
Yes. Let me know if you’re pregnant, take blood-thinning medicine or have a pacemaker.
How many sessions will I need?
Most people have 3 to 5 sessions, as the effects build over time. Some conditions need more. We’ll agree a plan at your first appointment.
Will it replace my usual treatment?
No. Keep taking your medicines and seeing your GP as normal. Acupuncture works alongside them.
Can I get acupuncture on the NHS?
Sometimes, but it’s limited. In NHS Scotland, some physiotherapists and pain clinics offer it, depending on where you live, and waiting lists can be long. National guidance (NICE) says acupuncture can be considered for some types of long-term pain, and to help prevent tension headaches and migraine. Privately, you can book directly and start straight away.
Book an appointment
Monday to Friday, 9am to 7pm, at Private Medical Rooms, 679 Clarkston Road.